My Name is Terry Gluff And My Career Goal is To

Client Renewal of Services

When adding services to a client

TECHNICAL QUALIFICATIONS:

Operating Systems/Software

§  Windows desktop, Server, and Exchange Server

installation and configuration

§  VirtualBox and VMware

§  Linux Installation/Configuration and management

§  Microsoft Access

§  Microsoft Office

§  Microsoft Outlook

§  Mozilla Thunderbird

 

Security

§  Configuration and implementation of Active Directory, Group Policy, Local/Domain Security Policy

§  Monitoring system performance Developing and writing procedures for installation and use of hardware and software

§  Desktop support for Windows clients

§  Ability to secure networks against multiple system exploits and vulnerabilities

 

Networking

§  Cisco Router and Switch configuration

§  Design, implementation and troubleshooting LAN and WAN technologies

§  TCP/IP configuration

§  DNS, DHCP

§  FTP, Telnet, SMB

§  Active Directory, Group Policy, Shared folders, and User Accounts

 

Hardware

§  Implementing, managing and troubleshooting hardware devices and drivers

§  Hard Drives, Motherboards, RAM, Network Interface Cards, Power Supplies

§  Setup and configuration of network printers

 

 

PROFESSIONAL EXPERIENCE:

Xanook (Self-employed) | September 2017 – Current | President

  • Implement full security with NIST, HIPPA, PCI Standards
  • Deploy and maintain servers for email and webhosting
  • Provide security from vulnerabilities including but not limited to
    • Viruses and Malware
    • Packet Sniffing / Injection
    • Exploits and MITM attacks
  • Virtual environment learning of exploits, Linux server administration as well as securing vulnerabilities

 

PCLAN Services | November 2016 – Current | Network Administrator

  • Learning software and implementing stability
  • Managing/implementation of PBX VoIP systems
  • Create and manage cloud infrastructure
  • Implement and test security systems
  • MSP Managing Multiple customer endpoints

 

Action DDS | October 2015 – 2016 | Production Specialist / I.T. Analyst

  • Copy, scan, produce and unitize client documents as requested
  • Performed Forensics to retrieve data
  • Configured Server 2008R2 Roles and Domain services
  • Provide knowledge of threats and countermeasures
  • Implemented server/sql redundancy and security

 

TechyTerry (Self-employed) | March 2015 – 2017 | Technology Specialist

  • Communication used to find and grow customer base
  • Perform variety of technology related tasks including but not limited to
    • Diagnosed Hardware & Software – Implemented Repairs
    • Removed Virus & Malware – Created backups & restored data
    • Personal virtual environments that I learned to exploit and secure
  • 100% satisfaction rating on all jobs

Peak Systems Inc | 6-08-15 – Current (Job by Job Basis) | I.T. Contractor

  • Computer Deployment
  • Memory Swap
  • Hard Disk Backup/swap/restore

 

Modus EDiscovery | July 2014 – October 2015 | Production Specialist

  • Copied and scanned client documents
  • Organized and Quality Checked documents
  • Export in formats; Summation, Concordance, PDF, iPro